From maintenance request to completed work order — without chasing people.
Give residents an easier way to report problems, assign work to your maintenance team or vendors, track progress, and keep everyone updated.
Built for property managers, maintenance teams and growing portfolios.
Maintenance shouldn't live across five different places.
Requests arrive by phone, email, text and the front desk. Then someone has to coordinate residents, technicians, vendors and follow-ups by hand.
Requests get lost
Issues arrive through phone, email, text, front desk and other channels.
Managers chase updates
Property teams repeatedly contact technicians and vendors to understand progress.
Residents keep calling
Residents don't know whether their request was received, scheduled or completed.
Vendor work is difficult to track
Third-party contractors add another communication layer.
Proof is scattered
Completion photos, notes and invoices live in different places.
History disappears
Finding previous work for a unit can become difficult.
One workflow from request to resolution.
Here's the workflow we're designing, from the resident's first report to a closed work order.
- 1
Step 1
Resident reports the issue
Location, category, description, photos, urgency and access information.
- 2
Step 2
Work order is created
The property team receives a structured maintenance request.
- 3
Step 3
Assign the right person
Send the work to an in-house technician or external vendor.
- 4
Step 4
Track the work
Status updates, notes, photos and activity stay attached to the work order.
- 5
Step 5
Close the loop
Managers maintain a complete record while residents stay informed.
Proposed feature set
Everything your maintenance workflow needs in one place.
These are the capabilities we're planning for the first release. Priorities will be shaped by feedback from early-access participants.
Maintenance Requests
Collect structured requests including descriptions, photos, access information and urgency.
Work Orders
Turn requests into organized, trackable work orders.
Team Assignment
Assign work to maintenance technicians and keep responsibilities clear.
Vendor Management
Dispatch external vendors and keep their work connected to the original request.
Priority & Urgency
Identify leaks, outages, safety issues and other urgent maintenance requests.
Photos & Completion Proof
Keep before/after photos, notes and completion details with the work order.
Resident Updates
Keep residents informed as their maintenance request progresses.
Maintenance History
Maintain searchable records for properties and units.
After-Hours Workflow
Help teams route urgent issues according to property procedures.
Work order detail
Every update stays with the job.
Instead of piecing together a job from texts, emails and voicemails, each work order would keep the resident's description, photos, assignment and a time-stamped activity trail in one record.
- See who is responsible and what happened last
- Keep photos and technician notes attached to the request
- Build a maintenance history for every unit automatically
Designed for property operations.
Built for the people who run maintenance day to day, not for individual homeowners.
Property Managers
Stay on top of maintenance requests without chasing updates.
Regional Managers
Understand maintenance activity across multiple properties.
Maintenance Teams
Know what needs attention, what's urgent and what comes next.
Property Owners / Operators
Gain visibility into maintenance operations across the portfolio.
Vendor-Heavy Operations
Coordinate external contractors while keeping maintenance history organized.
Help shape a better maintenance workflow.
We're building this with input from the people who manage maintenance every day.
Join Early AccessTakes about 2 minutes. No account, no payment details.
Frequently asked questions
Is the product available today?
Not yet. We're shaping the product now and preparing an early-access program. Joining the list means you'll hear from us as it develops and may be invited to try an early version.
Who is this being built for?
Property managers, regional managers, owners and operators, maintenance and facilities teams, and property-management companies that coordinate in-house technicians and outside vendors.
Will this replace my property management software?
That isn't the goal we're starting with. The concept focuses specifically on maintenance operations. How it fits alongside existing systems, including any integrations, will depend on what we learn from property teams during research.
Can I participate in early testing?
Yes. Join the early-access list and tick the box to say you'd like to test an early version. We'll reach out as testing opens.
How much will it cost?
Pricing hasn't been decided. We'd rather understand how teams work and what they need first. Early-access participants will hear about pricing before anything is final.